Product: Zales Shipping Service Clear all filters (4 of 4 reviews match)
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They made me think I would get my ring sizes in a week when it took almost 4 weeks just to make a sale. I will never buy anything from ZALES again. Then the manager at the West Farm Mall, (after me telling her I need it sooner for a wedding) refuses to even push to...
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2.4
Product
Zales Shipping Service
I didn't like
  • Service and delivery of product
#1086265
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As of 1/2 I still have not be issued a refund , and the phone call I requested on 12/26 by a supervisor as not been returned. The email complaint from Zales has not been responded to by a phone call or email . Customer service by this company is terrible . No refund ,...
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1.0
Product
Zales Shipping Service
#983803
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I ordered 3 items via the Zales website, I recieved 1 in a box. The same day I got another box from them that was addressed to me but inside the packing slip was to someone in NY - I am in CO. Clearly not what I wanted. I called to ask how to send it back, since it...
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1.9
Product
Zales Shipping Service
I didn't like
  • Customer service
  • Delivery
  • No email contact
#976662
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Avoid this sham of a jewelry store.Do not place orders over the phone or online. I placed an order with a phone rep who obviously has a hearing issue. She submitted 32 instead of 22 as part of my shipping address. When I received the order confirmation and began...
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Product
Zales Shipping Service
I didn't like
  • Lies
  • No solution
  • Given the run around
#971193
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