Manufacturer: Zales Category: Repair Clear all filters (7 of 7 reviews match)
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Purchased a mother's ring in November for a Christmas present. Beautiful ring. Wore the ring a couple of months and one of the stones fell off. Brought it to a local Zales store and they sent it out for repair. Just received a call from the store stating my ring was...
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Zales Ring Repair
I didn't like
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#1044989
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Zales Ring Repair Review from Puyallup, Washington
Zales Ring Repair Review from Puyallup, Washington
Zales Ring Repair Review from Puyallup, Washington
Zales Ring Repair Review from Puyallup, Washington
Zales Ring Repair Review from Puyallup, Washington
Zales Ring Repair Review from Puyallup, Washington
Zales Ring Repair Review from Puyallup, Washington
I loved going to zales but after a horrible ring repair experience I will never purchase rings from there again. I had a BEAUTIFUL rose gold ring that I got for christmas and I knew it was only dipped rose gold so I would have to get it redipped every few months, which...
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1.6
Product
Zales Ring Repair
#926644
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Had purchased rings there and my setting broke off was told it would take 8 to 10 business days to get repaired its been a month and no call no apology no care in the world from any representative when ive called to stopped by to inquire abt how much longer , empathy...
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1.0
Product
Zales Ring Repair
#909945
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Zales Ring Repair Review

#1039130
2.3
I had sent in my heirloom engagement ring for the prongs to be retipped on March 29, 2017. Additionally, according to them the ring had to be reshaped as well. Picked it up April 10th, i believe, and I was so excited to get it back that I didnt actually checked the ring to notice that my ring is actually now crooked and bent. Pretty livid.
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Zales Ring Repair Review

#985865
1.5
Got engaged 2 weeks ago and had to get the ring sized and was informed that after two weeks it was gonna be another week...I know understand the dissatisfaction with sales
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Zales Ring Repair Review

#932814
1.0
Had some repair work done on my wedding ring, when i got it back zales changed the way it had originally looked and told me if i wanted it back like it was i would have to pay $263. Terrible customer service!!! This was at Northpark mall, in joplin,mo. Very rude managers!!!
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Zales Ring Repair Review from Walnut Creek, California
I have a question, literally 2 weeks ago I went to have my ring inspected and cleaned but I did not have my diamond bond paper work with me because I was on vacation for the summer. The woman printed a reiept that showed that I had an inspection done on the ring and a...
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2.1
Product
Zales Ring Repair
#887759
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