Product: Zales Ring Clear all filters (151 of 151 reviews match)
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Zales - How are they still in business?
To compensate for this embarrassment, Zales sent me a gift card, with which I bought this ring. Well, they put me through *** for this ring, especially in the pickup process, for which they were very rude, uninformative, and did not even give me a box to take it out...
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1.6
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Zales Ring
#1174948
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Zales - Unhappy

I ordered a mothers ring from u guys over the weekend and got a email verifing it now all of a sudden its not showing up on my bank statement i wanna know y....order number is 10000003211033.....1st time ordering from zales this.may be the last time
Product
Zales Ring
#1152650
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Finally was told that I could take it to my local zales store which happened to be a half hour away. I even called the store asked then this so I didn't make a trip for nothing as I had been told so many different stories. They said no problem so I trucked iniver...
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1.0
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Zales Ring
#1070167
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I order her ring from Zales around mother's day and I got it for a good deal regardless of it only being sterling silver. I had our names engraved and everything, I was so excited for it to come in and show my mom. This was especially important because she never likes...
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1.8
Product
Zales Ring
I didn't like
  • Showed up rusty and loose stones
#1058686
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Zales - Got my ring back and my diamond was missing

I went in to buy a wedding band for my engagement ring, found one I liked and sent it off to get soltered. My ring came back and my engagement ring was missing a diamond!!!! All I was told was "sorry". I will never EVER come back here again.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Zales Ring
#1052475
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I was at the Zales store at the Round Rock Texas outlet mall 4/20/17, I picked out a beautiful ring on a display clearly marked $1099. I know was a major splurge. The clerk let me try it on , said it could be sized...and could get a bit more off and be out the door for...
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1.9
Product
Zales Ring
I liked
  • Staff at the store were very nice
  • Store staff seemed sorry even while refusing to honor price
I didn't like
  • Being told too bad even though they knew legaly i was right
#1037412
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I don't give Zale's one star...I give it zero.My experiences with Zale's have been so abysmal that I must warn people to never even set foot in there. My husband and I got our wedding rings at Zale's a few years ago and my husband ended up losing his, so I went back to...
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1.0
Product
Zales Ring
#987463
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I had my ring 3 months and the prong broke and a diamond fell out so I called zales and the guy said sorry we can't help you get it back in time before your wedding. My fiance called the district manager and she had my ring rush ordered and said that it would be back...
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1.2
Product
Zales Ring
#905974
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I got my wedding rings from her last year in October... the rings was beautiful. Only thing is when I got the ring it was too big so I sent it back to get size (I had to pay for)... When I got it back it was the wrong size again. Then when I got it back a week later...
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Zales Ring
#903489
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Zales - Ring Review from Norcross, Georgia

Zales - Ring Review from Norcross, Georgia
This is my second ring from zales i have only had it for about two weeks and it turned a bronze looking color i did everything they said not to do in it and it still turned colors like the previous one i just want to speak with someone in corporate and get my money back
3.0
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Product
Zales Ring
#864522
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