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Ordered a enhanced black and white diamond ring , I ordered a size 8.5 the sent me a size 7 , with my order they sent a letter say they apologize for the wrong size ring but the only can send size 7 due to manufactures requirements, they were unable to size the ring selected . I was told by customer service to re order ring , I asked if it would come in correct size , my answer was they can not guarantee it , I also was told by customer service service, ring could be sized , they wanted me to buy insurance first , I brought it to a jewelry store , they said ring was very cheaply made and could not be resized without diamonds falling out . Zales is a joke and I'm very disappointed with them , advertisement was just not misleading , it was a out right lie , a outing sizing , why send the wrong size ring instead of just canceling order , this is very poor customer relation I'd never order from zales again

Review about: Zales Ring.

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