Not resolved

I dropped off my ring on 11/17/13 at Zales in Exton,pa to have work done. I was told I would have my ring back on 12/7/13.

I is now 1/1/14 and I don't have my ring. I have called the manager and corporate many times. Each time I talk to someone I am given a different excuse and a different timeline.

Today's timeline was it would have taken 6 weeks which we are past that date already. Also that is not what was said in the beginning.

When I was asked to have the ring sent back as is they said that could not be done.

This is absurd!!!

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