Zales Questions and Answers
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Question:
Top Question
by
Charles D Bcl
#62331
How fo get a replacement card.
Lost credit card
Answer:
Question:
by
Raquel H Yqh
#43493
Is it possible to switch warranty to a new owner.
I bought a bridal set and am no longer getting married. I want to sell to a new owner, can the warranty be switched into their name?
Or my name taken off the lifetime warranty and it just be the warranty to give to the new owner? Thanks in advance!
Answer:
According to the Zales service plans page, the lifetime jewellery protection plan is non-transferable.
To get more information about the Zales lifetime jewellery protection plan, please contact the Zales customer care team:
Support is provided 24 hours a day, 7 days a week.
To get more information about the Zales lifetime jewellery protection plan, please contact the Zales customer care team:
- by phone at (800) 311-5393 (toll-free number);
- via the company's social networks;
- via the support form on the Pissed Consumer website.
Support is provided 24 hours a day, 7 days a week.
Question:
by
Patricia S Lap
#61196
How to get our money back.
We had bought an engagement ring on 9/16/2020 and I only had it for 3 months and I already lost a diamond in it I'm not very happy with it
0
symbols (min 100)
Question:
by
Brian k Flb
#8392
Just approved.
Is there an access window that I can purchase jewlry right away online without the card
0
symbols (min 100)
Zales
According to Zales FAQs if you have problems with your card, you should contact Zales customer service. Virtual consultations are currently unavailable. You can chat online with support reps.