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Top Question
#62331

How fo get a replacement card.

Lost credit card

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Answer:
by #1982128

According to Zales FAQs if you have problems with your card, you should contact Zales customer service. Virtual consultations are currently unavailable. You can chat online with support reps.

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Question:
#43493

Is it possible to switch warranty to a new owner.

I bought a bridal set and am no longer getting married. I want to sell to a new owner, can the warranty be switched into their name?

Or my name taken off the lifetime warranty and it just be the warranty to give to the new owner? Thanks in advance!

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Answer:
by #1887329

According to the Zales service plans page, the lifetime jewellery protection plan is non-transferable.
To get more information about the Zales lifetime jewellery protection plan, please contact the Zales customer care team:
  • via the company's social networks;

Support is provided 24 hours a day, 7 days a week.

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Question:

How to get our money back.

We had bought an engagement ring on 9/16/2020 and I only had it for 3 months and I already lost a diamond in it I'm not very happy with it

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Question:
by Brian k Flb #8392

Just approved.

Is there an access window that I can purchase jewlry right away online without the card

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