ZALES is the worst Jewelry store ever!!!!! I regret the day I took my ring to get fixed there.
I trusted this Jewelry store now I hear their name and I quickly let people not to look their way. I took my engagement ring because a diamond fell off. I still had the diamond so I just wanted them to install it back on. My ring came back in 3 days.
Quick but I was shocked. Not even 2 hours on another diamond fell off. I took it back told them about it and of course the lady Linda was giving me an attitude and asking me where I got it like if it was stolen or something. The nerve of this woman..
So I requested that none of the other diamonds get touched because I heard horror stories of people bringing in their diamonds and then all of a sudden it gets replaced with some cheap diamonds. It took 2 months for me to get it back mind you I never even got a phone call that it was in… So I go pick it up and the diamonds look black!!!! I was so pissed!!!! I took it home and then took it to work where we have microscope and saw 1 diamond was CRACKED another 1 had a bubble and then another diamond had a dent in it..
From the naked eye you wont see it but when you know your diamonds you could tell instantly!!! They replaced all my GOOD diamonds with cheaper quality diamonds and with a BUNCH OF FLAWS!!! I HATE that Jewelry store and I would never go back!!
And I wanted the email of the person who this Jewelry store belongs too and they denied me that information…. NEVER EVER GO THERE!!!!!!!
Review about: Zales Ring.