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I am a loyal customer for sales I purchase for myself and my daughter's I ordered two name plate personalized necklaces for my daughters to be shipped to the sales in aventura, FL mall not one I received nor did I get an email confirming anything and that was three weeks ago. The customer service is disgusting when contacting them provide false information I'm upset and just tired of the lack of consideration of getting the address right either I want my necklaces or a full refund.

Product or Service Mentioned: Zales Shipping Service.

Reason of review: Order processing issue.

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