My boyfriend got me a Zales promise ring two weeks ago, and it's already falling apart! There are 6 small diamonds on the ring surrounding the birthstones, and yesterday I noticed one was gone.
Then when I was looking at it, another one fell out into my hand! We're both very upset because after looking into these reviews, Zales is untrustworthy, and might not send our ring back.
Also the ring is poorly designed to get re-fitted, the band is way too thick.
We are stuck on what to do, getting a new ring (and probably from another company) ruins the sentimental value, but I'd hate to see this ring fall apart until there's nothing left!!
Review about: Zales Ring.