I worked for the company and they tried to swap a guest's diamond!! To read my story go to weddingbee.com Look under Zales=No Good in the search bar.
I had to send the ring in to get sized and the ring came back with a yellow diamond that had black marks all in the diamond.
The diamond that I sent to them was colorless, in the line that the diamond was from there was no way that this was the diamond. Like I said to read the whole story go to weddingbee.com and search Zales=No Good 100 word will not tell this story!!!
Review about: Zales Ring.
Monetary Loss: $8000.