My boyfriend boought me a $3,000 diamond ring. The diamonds were channeled up against one another.
I had taken it to Zales to be sized and even though he purchased it there they charged us to have it sized. Well, we paid the fee, I wore it twice and the diamond fell out. Thank God I found it. We took it back to Zales and they said the setting had been loosened when the ring was sized?
My Fault?? Shouldn't that have been checked before giving it to us. This happened not once, not twice but three times. The first time my guy paid for it, the second time I went in and raised cane and he paid for it again, But I made sure that anyone in the store at that time knew about the crappy workmanship and their nasty policies.
The third time I took the ring to Alberts and they took care of it. The diamond never fell out again. Anyone reading this...Go to Albert's and be treated with respect when purchasing for yourself or your loved one.
Tell Zales they can stick it. I work in the mall with a Zales and if I ever see or hear anyone talking about purchasing from that store I let them know how terrible they are
Review about: Zales Ring.