I will NEVER EVER AGAIN BUY FROM ZALES. I bought a special order engagement ring from the Zales website because the stores in town that I live in didn't have it in gold.
I just received the ring today.
The ring is supposed to come with "original" certificates, a bag, some nice packaging or something besides a printed out invoice and the ring in a box for a $5000 dollar ring. This is how you treat new customers Zales.
BAD *** BUSINESS.
I also left a special note that ended up on the invoice and NOT on a card. No matter what price you pay every customer should get the same treatment especially when you are paying for something that has to be presentable to your soul mate.
Product or Service Mentioned: Zales Engagement White Gold Ring.