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I will NEVER EVER AGAIN BUY FROM ZALES. I bought a special order engagement ring from the Zales website because the stores in town that I live in didn't have it in gold.

I just received the ring today.

The ring is supposed to come with "original" certificates, a bag, some nice packaging or something besides a printed out invoice and the ring in a box for a $5000 dollar ring. This is how you treat new customers Zales.

BAD *** BUSINESS.

I also left a special note that ended up on the invoice and NOT on a card. No matter what price you pay every customer should get the same treatment especially when you are paying for something that has to be presentable to your soul mate.

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